Privacy Policy

Introduction

Boat Friendly Homes, LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

  • The types of information we may collect or that you may provide when you visit, access, register with, or use our website (the “Site”).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this Site and in email, text, and other electronic communications sent through or in connection with this Site.

This policy DOES NOT apply to information that:

  • We collect offline or on any other Company websites or mobile applications, including websites you may access through this Site.
  • You provide to or is collected by any third party (see Third-Party Information Collection).

Our mobile application, and the websites and mobile applications of third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not visit, access, register with, or use this Site. By visiting, accessing, registering with, or using this Site, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Persons Under the Age of 18

This Site is not intended for persons under 18 years of age, and we do not knowingly collect personal information from persons under 18. If we learn we have collected or received personal information from a person under 18, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us at [email protected]

If we discover or suspect that a person under 18 is using this Site, we may immediately disable the account of such user, and we will send a message to his/her registered email account and require him/her to provide valid proof of age (such as a copy of government issued driver’s license or photo ID, a passport, etc.) to us within the period of time specified in the message. The validity of such proof of age shall be determined in our sole and absolute discretion. If such user fails to provide such proof of age within such period, we may, in our sole and absolute discretion, permanently delete such user’s account.

California residents under may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect and How We Collect It

We collect several types of information from and about users of our Site, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or ANY OTHER INFORMATION THE SITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”).
  • That is about you but individually does not identify you, such as Homes you are interested in purchasing, selling, or leasing.
  • About your internet connection, the equipment you use to access our Site, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically when you navigate the Site.
  • From public sources and third parties.

Information You Provide to Us

When you visit, access, register with, or use this Site, we may ask you provide information:

This information may include, but is not limited to:

  • Information that you provide by filling in forms in the Site. This includes information provided at the time of registering to use the Site, and in engaging in transactions with other users. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Site.
  • Homes (“Homes”) Posted by you for sale, lease, or booking, or Homes you have purchased, sold, leased, or booked.
  • Government-issued identification that is required for booking or identity verification, such as passport, driver’s license, and government redress numbers; and for Home owners and managers, tax identification numbers.
  • Travel-related preferences and requests such as favorite destinations and accommodation types, and special dietary and accessibility needs.
  • Loyalty program and membership information, as applicable.
  • Images, vides, and other recordings.
  • Social media account IDs and other publicly available information.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through the Site and of the fulfillment of such transaction. You may be required to provide financial information before completing a transaction through the Site.
  • Your search queries on the Site and other interactions with you on or through the Site or any other Company websites or mobile applications.

You may also provide information for publication or display (“Posted”) on public areas of the Site or websites you access through the Site (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile or changing the privacy settings of unique listings, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources you access and use on the Site.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect may include personal information. It helps us improve our Site and to deliver a better and more personality service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Site according to your individual interests.
  • Market our products and services, optimize such marketing to be, optimize such marketing to be more relevant to you, and measure and analyze the effectiveness of our marketing and promotions.
  • Conduct surveys, market research, and data analytics.
  • Speed up your searches.
  • Recognize you when you use the Site.

The technologies we use for automatic information collection may include, but is not limited to:

  • Web Beacons. Pages of the Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).
  • Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. For more information about managing your privacy and security settings for Flash cookies, see Your Choices About Our Collection, Use, and Disclosure of Your Information.
  • Web Beacons. Pages of our Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifts) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Information from Public Sources and Third Parties

We collect information from public sources, such as county and state and property records, government agencies, and multiple listing services (or MLS). Most of this information is about properties, not people. However, some information we collect, like the identity of a property’s owner or real estate license information, may relate to individuals.

Third-Party Information Collection

Some content or applications, including advertisements, on the Site are served by third-parties, including advertisers, ad networks and services, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across difference websites and online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the Site and its contents, and any other information, products or services that you request from us.
  • Create, maintain, and update user accounts on our platform and authenticate you as a user.
  • Book the requested travel or enable Home bookings.
  • Enable and facilitate acceptance and processing of payments, rebates, and other transactions.
  • Enable communications between users, and between you and us, in connection with transactions.
  • Contact you (such as by text message, email, phone call, push notification, or messaging on other communication platforms) to provide information such as travel booking confirmations and updates, for marketing purposes, or for other purposes.
  • Provide services related to the purchase, sale, leasing, or booking of Homes or your account.
  • Maintain your search, travel, purchase, sale, and/or leasing history, accommodation and travel preferences, Home preferences, and similar information.
  • Enable and collect reviews.
  • Give you notices about your account, including expiration and renewal notices.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you when Site updates are available, and of changes to any products or services we offer or provide though it.
  • Fulfill any other purpose for which you provide it.

We may also use your information to contact you about Homes, products, and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

We may use the information we have collective from you to enable us to display advertisements to our advertisers’ target audiences.  Even though we do not disclose your personal information for these purposes without your consent, if you click or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We do not sell your information, except to the extent our sharing of data for online advertising constitutes a “sale” of information under applicable law. We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and other affiliates in furtherance of the activities described in this policy, in which case we will require such subsidiaries and affiliates to honor this policy.
  • To contractors, service providers, business partners, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Site users is among the assets transferred.
  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend”, “invite a friend”, or similar feature of our Site, we will transmit the contents of that email and your email address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us, including this Privacy Policy, the Terms of Use, and for billing and collection.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • On any other legal basis under applicable law.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information:

  • Promotion by the Company. If you do not want us to use your information to promote products or services, you can opt out by contacting us at email address listed in Contact Information or via any other opt-out method we may make available from time to time. This opt-out does not apply to information provided by the Company as a result of product purchase, warranty registration, product service experience or other transactions.
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how to manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by contacting us at the email address listed in Contact Information or via any other opt-out method we may make available from time to time. 
  • Targeted Advertising. If you do not want us to use the information that we collect or that you provide to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by contacting us at the email address listed in Contact Information or via any other opt-out method we may make available from time to time.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the Site and visiting your account profile page.

You may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including User Contributions, is governed by our Terms of Use.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please see California Consumer Protection Act Privacy Notice and California’s “Shine the Light” Law Disclosure below.

California Consumer Protection Act Privacy Notice

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS (“Privacy Notice”) applies solely to visitors, users, and others who reside in the State of California (for the purposes of this Privacy Notice, “consumers” or “you”).We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this Privacy Notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (as used in this Privacy Notice, “personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

  • Category A – Identifiers
    • Examples: Name, postal address, Internet Protocol address, email address, Social Security number, driver’s license number, passport number, or other similar identifiers.
  • Category B – Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
    • Examples: Name, signature, Social Security number, address, telephone number, fax number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, bank account number, credit card number, debit card number, or any other financial information, physical illness, mental illness or disabilities.
  • Category C – Protected classification characteristics under California or federal law
    • Examples: Age, ethnicity, citizenship, religion or creed, marital status, physical illness, mental illness or disabilities, gender, veteran status.
  • Category D – Commercial information
    • Examples: Records of personal property.
  • Category F – Internet or other similar network activity
    • Examples: Access history and information on your interaction with our application.
  • Category I – Professional or employment-related information
    • Examples: Occupation, employer information.
  • Category J – Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
    • Examples: Education level, school attended.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, through information we ask from you when you download, register with, or use the Site.
  • Directly and indirectly from you when using the Site. For example, usage details collected automatically in the course of your interaction with the Site.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided.
  • To provide you with email alerts and other notices concerning the Site.
  • To improve our services to you.
  • For testing, research, analysis and product development.
  • As necessary or appropriate to protect the rights, property or safety of us, our users or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have not disclosed personal information for a business purpose. In addition, in the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email at [email protected].

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to the registered email associated with the account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you use of our Site.
  • Provide you a different level or quality of service when using the Site.

Changes to Our Privacy Notice

We reserve the right to amend this Privacy Notice at our discretion and at any time. The date this Privacy Notice was last updated is identified at the bottom of this page. You are responsible for periodically visiting this Privacy Notice to check for any changes.

Contact Information

If you have any questions or comments about this Privacy Notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, you may contact us via email at [email protected]

California’s “Shine the Light” Law

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Third Party Login Information (Social Login)

You can access and login to the Site using your existing Google or Facebook account. This is not a requirement to use the Site and you have the option of creating a new user account that is specific to the Site.  If you choose to link your Google or Facebook account to the Site, we may obtain information from those Google or Facebook accounts. The information we get through those services depends on what Google or Facebook (as applicable) make available to us, the terms of their privacy policies, and your privacy settings for those platforms. Google and Facebook may publish your Site activity, or otherwise make information available to other parties. We do not control how Google or Facebook may use your data, including data associated with your using the Site. Please review their privacy policies carefully. 

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

[email protected]